Vague instructions leave the model to guess. Words like summarize, improve, or make it professional have no shared definition, so the model picks its own defaults.
Those defaults shift between runs and between models. You get output you did not want, and no clear signal about what to fix.
The fix is to write down what you kept in your head: the audience and format, the limits, and what counts as done.
Before:
Summarize this support ticket.
After:
Summarize this support ticket for the on-call engineer.
Write exactly 3 bullets: the reported symptom, what the
customer already tried, and the next action to take.
Use only facts stated in the ticket. If the next action
is not clear from the ticket, write "unclear".
Test it this way: could two people follow your prompt and produce matching answers? If not, it is still vague.
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